Last updated: 2025
1. Introduction
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, book classes, contact us, or engage with any of our services. We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using this website or providing us with your personal information, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number.
- Booking information: class bookings, private session requests, event registrations.
- Payment information: handled securely by third‑party payment processors; we do not store full card details.
- Website usage data: through cookies, analytics and browsing behaviour.
- Health-related information (optional): only if you voluntarily provide it for safety during classes.
3. How We Collect Personal Information
We collect information when you:
- Book a class or event
- Submit an enquiry
- Sign up for newsletters
- Use our website
- Interact with our social media
4. Why We Collect Your Information
We may use your information to:
- Process class bookings and payments
- Communicate with you regarding classes, enquiries or changes
- Send updates, promotions or newsletters (you may opt out anytime)
- Improve our website and services
- Comply with legal obligations
5. How We Store and Protect Your Information
Your personal information is stored securely and accessed only by authorised personnel. We take reasonable steps to:
- Prevent unauthorised access
- Maintain data accuracy
- Ensure secure data handling
6. Disclosure of Personal Information
We may disclose information to:
- Third-party providers (such as booking systems or payment processors)
- Email marketing platforms
- Professional service providers (IT, legal, accounting)
We do not sell or share your personal information with unrelated third parties.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience and gather anonymous usage statistics. You may disable cookies in your browser settings.
8. Access and Correction
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate.
To request access, please contact us via the details provided below.
9. Marketing Communications
With your consent, we may send newsletters or promotional updates. You can unsubscribe at any time through the link in the emails or by contacting us.
10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have questions about your privacy or would like to make a request, please contact:
Email: info@tiffanyvanerp.com
Location: Australia